Your No-Nonsense Guide to Upgrading to Fibre to the Premises (FTTP)

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Your No-Nonsense Guide to Upgrading to Fibre to the Premises (FTTP)

If your business internet feels like it’s running on last decade’s tech, it might be time for a serious upgrade. Fibre to the Premises (FTTP) is the gold standard in NBN connectivity – and it’s now more accessible than ever for Australian businesses.

At My Net, we’re here to cut through the jargon and give you the straight facts on what FTTP is, why it’s worth it, and what the upgrade process looks like.

What is Fibre to the Premises (FTTP)?

FTTP means the fibre optic cable runs directly into your building, rather than stopping at a nearby node and switching to copper cabling.

Older setups like FTTN (Fibre to the Node) and FTTC (Fibre to the Curb) mix fibre with copper, which can slow down your connection. FTTP keeps fibre all the way, which is why it can support the highest NBN speed tiers, typically between 500–1000 Mbps where available.

Think of it like water pipes: copper is the garden hose, fibre is the fire hydrant. Both work, but one moves a lot more, a lot faster.

The benefits of FTTP for your business

Upgrading to FTTP isn’t about showing off the fastest internet on the block. But is about giving your business the kind of connectivity that works as hard as you do.

When your internet becomes faster, more stable, and more capable, everything else in your workflow improves. Here’s why more Australian businesses are making the switch:

Lightning-fast speeds

Think about how much time your team spends waiting for files to upload or download. With FTTP, those waits almost disappear. Big design files, high-res videos, even large databases move in seconds instead of minutes. Over a week, that’s hours saved, hours you can put back into billable work, customer calls, or anything that actually grows your business.

Reliability you can count on

Halfway through a pitch or a customer call and bam, the internet drops out. FTTP’s fibre connection is far less likely to choke under pressure, even if the whole office is online at once. You get a stable, consistent connection that won’t leave you scrambling for a backup plan.

Plays nicely with cloud tools & VoIP

If you rely on Zoom, Teams, Google Drive, or a cloud CRM, you know how a shaky connection can ruin the experience. FTTP gives you smoother video calls, faster backups, and phone systems that don’t glitch mid-sentence. It’s the difference between looking professional and looking pixelated.

Ready for whatever’s next

Tech changes fast — AI, 4K streaming, real-time collaboration tools — and your internet needs to keep pace. FTTP has the bandwidth to handle more devices, bigger files, and newer tech without slowing down. It’s not just an upgrade for today; it’s future-proofing for the next five to ten years.

Happier people, better service

Slow internet is a morale killer. Your team gets frustrated, customers get impatient, and the whole day feels harder than it needs to be. With FTTP, everything just works. Your staff can focus on their jobs, and your customers get the kind of smooth, responsive service they notice.

Steps to connect to NBN Full Fibre

Upgrading is easier than you might think. Here’s the process in plain English:

1.     Check your eligibility

Use the NBN address checker to see if FTTP is available for your location.

2.     Pick your plan

Choose a high-speed business fibre plan that suits your usage. At My Net, we’ll match the plan to your actual needs (no unnecessary upselling).

3.     Book your upgrade

We organise the request with NBN and lock in your installation date.

4.      NBN installs the fibre

A technician will run fibre from the street into your building and install a new NBN connection box.

5.     We get you online

Once the fibre is in, our local team sets you up and makes sure everything’s running perfectly.

 

What to expect during FTTP installation

There’s a process to make sure switching to FTTP is done right. The good news? It’s usually straightforward, and we’ll walk you through it step-by-step so there are no surprises.

Here’s how it typically plays out:

Site visit first

Before anything happens, an NBN technician will swing by to check your building. They’ll work out the best route for the fibre cable to enter your premises and where to place the connection box. This is all about making sure the job is neat, safe, and won’t cause headaches later.

Minimal disruption

Most FTTP installs take just a few hours, and you can often keep working while it happens. If your setup is a bit more complex it might take longer, but the aim is always to keep interruptions to a minimum.

New gear inside

You’ll get an NBN connection box (often called an NTD) installed on your wall. This is the bit of hardware that your modem plugs into, and it’s the bridge between your internal network and the NBN’s fibre network. We’ll help you choose the best location so it’s out of the way but still accessible.

Temporary downtime

There will be a short period where your internet is switched off while we cut over from your old setup to FTTP. We’ll always give you a heads-up so you can plan around it, and we’ll work to keep it as short as possible, often under an hour.

My Net stays on call

Once the NBN tech has finished, we don’t just pack up and leave. We’ll stick around to run speed tests, check your network setup, and make sure everything’s working exactly as it should. And if you have questions later? Our Australian-based support team is only ever a phone call away.

Upgrading your business to full fibre

Upgrading to FTTP is one of the best investments you can make in your business tech.

With My Net, you get:

  • Local Australian-based support
  • Straight-talking advice (no confusing tech-speak)
  • A team that actually cares about getting it right the first time

Contact us today to see if FTTP is available for your business.

Our mission is to empower businesses with innovative voice and connectivity solutions that simplify operations and keep them ahead of the curve.

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