When it comes to internet, you really do get what you pay for. A residential connection is fine for Netflix marathons, scrolling socials, or the occasional online shop. But if you try to run a business on the same setup? You’ll quickly hit walls.
Think about it: your team relies on video calls that can’t afford to lag, cloud apps that need to run smoothly, and large files that must transfer without hours of waiting.
A drop in speed or a long outage isn’t just inconvenient - it costs you time, money, and credibility. That’s why a business-grade connection isn’t just a nice upgrade. It’s essential infrastructure.
At My Net, we help Australian businesses make sense of the difference. Here’s why business internet is designed differently, and why it’s worth the investment.
Installation: Built for Business, Not just the Lounge Room
Residential NBN is built for homes, which means it’s limited by design. For instance, the Network Termination Device (NTD) in a standard plan can only be placed within 12 metres of where the line enters the property. In a house, that’s probably somewhere in the lounge room near a TV. For casual streaming, that’s fine.
But in a workplace, you don’t want critical equipment shoved into a corner just because that’s where the cable pops in. You need it in the comms room, server rack, or wherever your IT setup lives.
Business-grade installation allows for up to 30 metres of radial placement, giving you the freedom to put your infrastructure where it belongs.
Service Levels: Faster Fixes When Things Go Wrong
At home, if your internet drops, you might grumble, tether to your phone, and wait until “next business day” for the provider to take action. Inconvenient, yes - but usually survivable.
For a business? Every hour offline can snowball into missed deadlines, stalled projects, and frustrated clients. If your team relies on cloud apps or customer-facing systems, downtime isn’t just annoying, it’s a direct hit to revenue and reputation.
That’s why business-grade internet comes with priority fault restoration. Instead of vague timelines, you get guarantees: 4-hour or 12-hour fix commitments, depending on your plan. And if the provider fails to meet the SLA (service level agreement), you get commercial rebates, because your business deserves accountability, not excuses.
In short, residential internet leaves you waiting, while business internet gets you back online fast.
Speed: Uploads Matter Just as Much as Downloads
Residential internet is built around entertainment. Plans are download-heavy so you can stream Netflix in 4K, scroll Instagram, or game online without buffering. Uploads? An afterthought.
But in a business, uploads are the lifeblood of your operations. Every Microsoft Teams or Zoom call, cloud backup, VoIP phone system, and shared file relies on a strong, stable upload stream. If your uploads choke, your whole team feels it - frozen faces on video calls, slow syncing, and delayed collaboration.
Business internet balances the equation. Instead of the 8:1 ratio you’ll typically see on home plans, business-grade services offer 2:1 or 5:1 ratios, giving uploads the attention they deserve. The result? Clearer video calls, faster file transfers, and smoother operations when your whole team is online at once.
Because while streaming movies might be download-only, running a business is a two-way street.
Dedicated Bandwidth: No Competing With the Neighbours
Home internet is built for convenience, not consistency. Residential NBN is “best effort,” which means during peak times you’re sharing the pipe with everyone on your street. That’s why your Kayo will struggle during big games, or your online shopping cart takes forever to load.
For a business, that model doesn’t cut it. You can’t have video calls freezing or cloud apps grinding to a halt just because the neighbourhood kids are streaming Fortnite.
Business internet gives you dedicated bandwidth. Your connection isn’t diluted by your neighbours’ activity, so you actually get the speeds you’re paying for, when you need them most. That means stable performance in the middle of a Monday when your whole team is online, juggling calls, file transfers, and cloud-based tools.
An Investment in Productivity
Yes, business internet costs more. But what you’re really buying isn’t just speed, it’s stability, control, and peace of mind. Downtime is expensive. Even a half-day outage can mean thousands lost in billable hours, missed opportunities, or customer dissatisfaction.
Business internet is a productivity insurance. You might not notice the benefits when things are running smoothly, but the moment something goes wrong, the ROI becomes crystal clear. Faster fixes, higher reliability, and bandwidth that doesn’t buckle under pressure mean your business keeps moving, no matter what.
At My Net, we don’t just install and disappear. Our local Aussie team sets up your connection where your business actually needs it, then we back it with SLAs that hold us accountable, so you’re never left in the dark.
Stop sharing bandwidth with the neighbours. Talk to MyNet today and let’s get your business on internet that works as hard as you do.
