If you’d like to partner with My Net to deliver fairdinkum internet and voice solutions to your clients, then please fill in the form below. Someone from our team will be in touch within 1 business day.
You can lodge a formal complaint by reaching out to us through any of the following methods:
Phone: (08) 8490 7100
Email: complaints@mynet.au
Post: Unit 1, 86 Mary St, Unley SA 5061
When lodging your complaint, please provide as much detail as possible, including your contact information, the nature of your complaint, and any relevant documentation or evidence.
Upon receiving your complaint, we will acknowledge receipt within 2 business days and provide you with a reference number for your records.
Our team will thoroughly investigate your complaint and may contact you for further information if needed. We aim to resolve all complaints within 14 business days.
Our team will thoroughly investigate your complaint and may contact you for further information if needed. We aim to resolve all complaints within 14 business days.
If at any point you are unsatisfied with our handling of your complaint, progress or outcome you can
The Telecommunications Industry Ombudsman can be contacted by:
Our mission is to empower businesses with innovative voice and connectivity solutions that simplify operations and keep them ahead of the curve.